Returns & Refunds

How to Void/Cancel a Sale
While processing a sale, it may be necessary to delete an item or cancel the sale altogether. Whether a sales person is permitted to cancel a sale will depe...
Tue, 25 Jul, 2017 at 11:34 AM
How to Remove an Item from Sales Invoice
When making a sale, you might have a case where you need to remove an item from a sale, for example if a customer changes their mind and decides not to purc...
Mon, 10 Jul, 2017 at 4:55 PM
How to Return Rentals
You can return rentals in the presence of a customer as well as anonymously. Step-by-step guide 1. When processing a return in the absence of a Cust...
Mon, 17 Jul, 2017 at 10:33 AM
How to Return Products in ACE
1. While in ACE, navigate to Operations -> Sales tab -> Sales. When the Sales screen opens, click Access [F11] at the top of the screen, then select [...
Mon, 13 Apr, 2020 at 12:01 PM