Sometimes a customer may want to make a special order for an item at your store. You will have to turn on the Special Order option in ACE, as it isn't turned on by default.

Step-by-step guide

1. Go to Defaults > Sales >Transaction Type.

2. A new window will appear. Activate the Special Order by selecting an available function key (i.e. F5, F6, etc.). 

3. Enter in a default deposit amount, if desired, then click on Save.

4. Go to Operations > Sales > Sales.

5. Click on Change [F12]

6. Click on Order [F5]. This changes the invoice to a special order.

4. Enter in the customer name in the Customer field and the items to be ordered in the Item field, and continue with the order by pressing enter.